1. Introduction
AgenticWorkflows.in ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
We comply with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
2. Information We Collect
2.1 Information You Provide
- Account information: mobile number, name, email address
- Profile information: company name, industry, role
- Payment information: processed securely through payment gateways
- Content: data you input for processing by AI agents
- Communications: messages you send to our support team
2.2 Information Collected Automatically
- Device information: browser type, operating system
- Usage data: pages visited, features used, time spent
- Log data: IP address, access times, referring URLs
- Cookies and similar technologies
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze usage patterns and trends
- Detect, investigate, and prevent fraudulent activities
- Personalize and improve your experience
- Comply with legal obligations
4. Data Processing by AI Agents
When you use our AI agents, your input data is processed to generate outputs. We want you to understand:
- Temporary Processing: Input data is processed in real-time and not permanently stored unless you choose to save outputs
- No Training: Your specific data is not used to train our AI models
- Anonymized Analytics: We may use anonymized, aggregated data to improve our services
- Third-Party Models: Some agents may use third-party AI providers; these are bound by strict data processing agreements
5. Information Sharing
We may share your information with:
- Service Providers: Third parties who perform services on our behalf (payment processing, hosting, analytics)
- Business Transfers: In connection with any merger, acquisition, or sale of assets
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you explicitly authorize sharing
We do not sell your personal information to third parties.
6. Data Security
We implement industry-standard security measures including:
- Encryption of data in transit (TLS/SSL) and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Secure infrastructure hosted on certified cloud providers
- Employee training on data protection
While we strive to protect your information, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your information for as long as:
- Your account is active
- Needed to provide you services
- Required by law or for legitimate business purposes
You can request deletion of your account and associated data at any time through your account settings.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to processing of your data
- Export your data in a portable format
- Withdraw consent where applicable
To exercise these rights, contact us at [email protected]
9. Cookies
We use cookies and similar technologies to:
- Keep you signed in
- Remember your preferences
- Analyze traffic and usage patterns
- Provide personalized content
You can control cookies through your browser settings. Disabling cookies may affect functionality.
10. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
11. Children's Privacy
Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children. If we learn we have collected such information, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our Service. Continued use after changes constitutes acceptance.
13. Grievance Officer
In accordance with Information Technology Act 2000 and rules made thereunder, the contact details of the Grievance Officer are:
Designation: Grievance Officer, Agentic Workflows
Email: [email protected]
14. Contact Us
For questions about this Privacy Policy, please contact us at:
Email: [email protected]